Responsible body in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:
Private Palace Hotels Ltd.
Your Victims Rights
You can always exercise the following rights under the contact details of our data protection officer:
- Information about your stored data and their processing,
- Correction of incorrect personal data,
- Deletion of your stored data,
- Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
- Objection to the processing of your data by us and
- Data portability, if you have consented to the data processing or have signed a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.
You can always contact the supervisory authority responsible for you with a complaint. Your competent supervisory authority depends on the state of your domicile, your work or the alleged infringement. A list of non-public-sector supervisory authorities can be found at:
Purposes of data processing by the responsible body and third parties
- You have given your express consent to
- the processing is required to complete a contract with you,
- the processing is necessary to fulfill a legal obligation,
processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.
Deletion or Blocking of Data
We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data are routinely and according to the legal regulations blocked or deleted.
Collecting general Information when visiting our Website
When you access our website, a cookie automatically records information of a general nature. This information (server log files) contains about the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person.
This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. They are processed in particular for the following purposes:
- Ensuring a hassle-free connection of the website,
- Ensuring a smooth use of our website,
- Evaluation of system security and stability as well
- for further administrative purposes.
The processing of your personal data is based on our legitimate interest for the purposes mentioned above for collecting data. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.
Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as: IP address, browser used, operating system and your connection to the Internet.
Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.
In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.
Registration on our website
Provision of paid Services
For the provision of paid services, we request additional data, such as: Payment details to complete your order. We store this data in our systems until the legal retention periods have expired.
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.
If users leave comments on our site, they will also be saved the time of their creation and the username previously chosen by the site visitor. This is for our safety as we may be prosecuted for any illegal content on our website, even if created by users.
On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.
For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).
For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the “Double-opt-in” procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation email and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for newsletter delivery and will not be passed on to third parties.
The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter contains a link to this. You can also unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.
If you have questions of any kind contact us by e-mail or contact form, give us your voluntary consent to contact us. This requires the specification of a valid e-mail address. This serves to assign the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request you will automatically delete personal data.
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called “cookies”, ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.
The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
Use of Matomo
This website uses Matomo (formerly Piwik), an open source software for the statistical evaluation of visitor access. Matomo uses so-called “cookies”, which are text files that are stored on your computer and that allow an analysis of the use of the website by you.
The information generated by the cookie about your use of the Internet offer is stored on a server in Rechenzentrumspark Falkenstein.
The IP address is anonymized immediately after processing and prior to its storage. You have the option to prevent the installation of cookies by changing the settings of your browser software. We point out that with appropriate attitude not all functions of this website may be available.
You can decide whether a unique web analytics cookie may be stored in your browser in order to allow the operator of the website to collect and analyze various statistical data.
Using Tawk.to – Live Chat
This website optionally offers the use of Tawk.to (a live chat software from Tawk.to ltd, Old Town, Riga). A script integrates the chat in the source text on our website. By using the chat you automatically use the services of Tawk.to. The collected data includes: chat history, IP address at the time of the chat, and country of origin. These data will not be disclosed to third parties and are for protection and internal statistics only.
Use of Push Messages Services
The processing of your data via OneSignal takes place on the basis of your consent (Art 6 para 1 lit a DSGVO).
You can refuse to receive push messages by making the appropriate settings on your device.
Using script libraries (Google Webfonts)
In order to render our content correctly and visually appealing across browsers, we use script libraries and font libraries on this website. For example, Google Webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.
The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – but currently also unclear whether and if so for what purposes – that operators of such libraries collect data.
Using Adobe Typekit
Using Google Maps
This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. You can find more information about Google’s data processing please refer to the Google-Privacy Notice. There you can also change your personal privacy settings in the privacy center.
For detailed instructions on how to manage your own data related to Google products, click here.
Embedded YouTube Videos
On some of our websites, we embed Youtube videos. The operator of the plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube’s servers. Youtube will be informed, which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.
Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect any such cookies even when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
We have integrated the social media buttons of the following companies on our website:
Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users.
If you do not want to participate in the tracking, you can refuse the required setting of a cookie – for example, via a browser setting that generally deactivates the automatic setting of cookies or set your browser to block cookies from the domain “googleleadservices.com”.
Please note that you are not allowed to delete opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
Using Google Remarketing
This website uses Google Inc.’s remarketing feature. It’s designed to present interest-based ads to web site visitors within the Google Network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he visits web pages belonging to the advertising network of Google. On these pages, visitors may be presented with ads related to content that the visitor previously viewed on web pages using Google’s remarketing feature.
Questions to the data Protection Officer
If you have any questions about privacy, please email us or fill out the form below or contact the person responsible for data protection in our organization:
Request a data extract: https://www.privatepalacehotels.com/datenauszug/
Privacy settings: https://www.privatepalacehotels.com//datenschutzeinstellungen-benutzer/
Delete request: https://www.privatepalacehotels.com/loeschanfrage/